What is the name of the principal instructional manual used in the Bens Soft Pretzels training program?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
All training in this Item 11 The training is provided by Scott Jones and by Brian Krider who each have over 5 years of soft pretzel store experience. Mr. Jones who has been our President and Mr. Krider who has been our Vice President have each trained BEN'S SOFT PRETZELS personnel since 2008. The Manual will be used as the principal instructional manual.
In addition to the above training, we provide you pre-opening and opening on-the-job supervision and assistance at the premises of your Store for approximately five days near the time of the opening of your Store.
Ongoing Training. You must participate in, if we require, up to five days per calendar year of refresher training in the operations and marketing of the Store. The refresher training may or may not take place at an annual convention or business meeting of franchisees which we can require you to attend once per calendar year. The fee for additional training programs or meetings is provided in Item 6 plus you pay all your travel and living expenses.
Manual
Attached as Exhibit E to this Disclosure Document is the table of contents for our Manual. You must treat the Manual, and other written materials created for or approved for use in the operation of the Store, and the information contained in them, as confidential. The Manual will remain our sole property. We may, from time to time, revise the contents of the Manual and you must comply with each new or changed standard. The Manual includes 121 pages.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the "Manual" will be used as the principal instructional manual. The table of contents for the manual is attached as Exhibit E to the FDD.
The manual contains confidential information and will remain the sole property of Bens Soft Pretzels. The franchisor may revise the contents of the manual from time to time, and franchisees must comply with each new or changed standard. The manual includes 121 pages.
The table of contents in Exhibit E provides an overview of the topics covered in the manual, ranging from the history of Bens Soft Pretzels to restaurant operations and marketing. This suggests that the manual is a comprehensive guide covering various aspects of running a Bens Soft Pretzels franchise.