Who are the individuals who have been training Bens Soft Pretzels personnel since 2008?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
All training in this Item 11 The training is provided by Scott Jones and by Brian Krider who each have over 5 years of soft pretzel store experience. Mr. Jones who has been our President and Mr. Krider who has been our Vice President have each trained BEN'S SOFT PRETZELS personnel since 2008. The Manual will be used as the principal instructional manual.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the individuals who have been training Bens Soft Pretzels personnel since 2008 are Scott Jones and Brian Krider. Both individuals have over 5 years of soft pretzel store experience. Mr. Jones holds the position of President, while Mr. Krider is the Vice President.
This indicates that the training provided to franchisees and their staff is conducted by experienced leadership within the Bens Soft Pretzels organization. Having the President and Vice President directly involved in training suggests a strong commitment to maintaining consistent standards and practices across all franchise locations.
For a prospective franchisee, this means that they will receive training from individuals with extensive knowledge of the Bens Soft Pretzels business model. This direct involvement from the company's leadership could be beneficial in understanding the nuances of operating a successful Bens Soft Pretzels franchise.