What is a Bens Soft Pretzels franchisee required to do regarding staffing?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
You acknowledge that you are an independent business and solely responsible for control and management of your Store, including, but not limited to, the hiring and discharging of your employees and setting and paying wages and benefits of your employees. You acknowledge that we have no power, responsibility or liability in respect to the hiring, discharging, setting and paying of wages or related matters.
Source: Item 22 — CONTRACTS (FDD pages 46–47)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, franchisees are independently responsible for all staffing-related decisions at their store. This includes the hiring and firing of employees, as well as setting and paying their wages and benefits. Bens Soft Pretzels Franchising Corporation has no authority or liability regarding these employment matters.
This means a prospective Bens Soft Pretzels franchisee has complete control over their staff but also bears full responsibility for all employment-related legal and financial obligations. They must comply with all applicable labor laws and regulations, manage employee relations, and handle payroll and benefits administration. This independence allows franchisees to tailor their staffing to the specific needs of their location and business volume.
It is common in the franchise industry for franchisees to be considered independent employers. This arrangement shields the franchisor from direct liability for the franchisee's employment practices. However, franchisees should be aware that they must stay informed about employment laws and best practices to avoid potential legal issues or employee disputes. They may want to consult with legal or HR professionals to ensure compliance and effective staff management.