From whom must a Bens Soft Pretzels franchisee purchase sales promotion materials?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
E. Gift Cards, Certificates and Checks. You must use and honor only system-wide gift cards, certificates and checks that we designate, and you must obtain all certificates, cards or checks from an approved supplier.
You must submit all advertising and promotional materials to us prior to your use.
If we do not respond within 14 days after you submit the proposed advertising materials to us, the advertising materials will be deemed not approved.
We will not unreasonably withhold approval of any sales promotion materials or media and activities; provided that they are current, in good condition, in good taste and accurately depict the Trademarks.
Source: Item 22 — CONTRACTS (FDD pages 46–47)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, franchisees must obtain system-wide gift cards, certificates, and checks from suppliers that Bens Soft Pretzels has approved.
Before using any advertising or promotional materials, a franchisee must submit them to Bens Soft Pretzels for approval. If Bens Soft Pretzels does not respond within 14 days of submission, the materials are considered unapproved. Bens Soft Pretzels will not unreasonably withhold approval, provided the materials are current, in good condition and taste, and accurately depict the trademarks.
Franchisees are required to use only the system-wide gift cards, certificates, and checks designated by Bens Soft Pretzels. These items must be obtained from an approved supplier. This ensures consistency and quality control across all Bens Soft Pretzels locations, as well as adherence to brand standards in promotional activities.