When does the first Bens Soft Pretzels franchise training occur after signing the Franchise Agreement?

According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the franchisee's first training occurs within one month after the date of signing the Franchise Agreement. The franchisee is required to attend this initial training program. Franchisees are responsible for covering their own travel and living expenses while attending the training. There are no additional fees for the training itself. The training program consists of twenty-four hours of training, with virtual training and scheduled weekly or bi-weekly calls available for many of the subjects.

This initial training is crucial for setting up the franchisee with the foundational knowledge needed to operate a Bens Soft Pretzels store. The relatively short timeframe between signing the agreement and the training suggests that Bens Soft Pretzels wants franchisees to get started quickly. However, franchisees need to be prepared to handle the travel and living expenses associated with the training, which can add to the initial investment.

In addition to the initial training, Bens Soft Pretzels also provides pre-opening and on-the-job supervision and assistance at the store premises for approximately five days near the time of the store's opening. This on-site support can be invaluable for new franchisees as they navigate the challenges of launching their business. Franchisees must also participate in up to five days per calendar year of refresher training in the operations and marketing of the store, if required by Bens Soft Pretzels.