What is the duration of the Bens Soft Pretzels Franchise Overview training?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
Your first BEN'S SOFT PRETZELS franchise training occurs within one month after the date of your Franchise Agreement. You are required to attend the training program and pay your own travel and living expenses during the training. There are no additional fees for this training. The training program consists of the following twenty-four hours of training (with virtual training and scheduled weekly/bi-weekly calls available for many of the subjects):
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the initial franchise training program is 24 hours in length. This training is required within one month after the signing of the Franchise Agreement. The franchisee is responsible for covering their own travel and living expenses during the training period. However, there are no additional fees for the training itself.
Bens Soft Pretzels also provides pre-opening and opening on-the-job supervision and assistance at the store premises for approximately five days around the store opening. Franchisees and their managers must successfully complete the training program to the satisfaction of Bens Soft Pretzels. Failure to pass the training program can result in the termination of the Franchise Agreement, without a refund of the franchise fee or coverage of incurred costs.
In addition to the initial training, Bens Soft Pretzels may require franchisees to participate in up to five days per calendar year of refresher training. This ongoing training will cover operations and marketing of the store and may take place at an annual convention or business meeting. Franchisees are responsible for all travel and living expenses associated with refresher training, and additional fees may apply as outlined in Item 6 of the FDD.