What is the deadline for Bens Soft Pretzels to notify a franchisee of supplier approval or disapproval?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
We will notify you of our approval or disapproval within 30 days of our receiving all requested information. We may revoke our approval of a supplier at any time for any reason. Upon receipt of our revocation of approval, you must cease to use or sell any disapproved products and cease to purchase from any disapproved supplier.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 18–22)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, if a franchisee wishes to use a supplier not already approved, they must submit a written request for approval. This request must include any background documents or evidence that Bens Soft Pretzels may require. The franchisee may also need to obtain permission from the supplier for Bens Soft Pretzels representatives to inspect the supplier's facilities and provide samples for evaluation and testing.
Bens Soft Pretzels will then notify the franchisee of their approval or disapproval of the proposed supplier within 30 days of receiving all the requested information. It is important to note that Bens Soft Pretzels' criteria for approving suppliers is confidential and not available to franchisees.
Bens Soft Pretzels also retains the right to revoke approval of a supplier at any time and for any reason. If approval is revoked, the franchisee must immediately stop using or selling any products from the disapproved supplier and cease making further purchases from them. This highlights the importance of carefully selecting suppliers and understanding that approvals can be subject to change.