Are the criteria Bens Soft Pretzels uses for approving suppliers confidential?
Bens_Soft_Pretzels Franchise · 2025 FDDAnswer from 2025 FDD Document
in writing, submit
sufficient specifications, samples and information, along with our then current fee (which is currently $500 per day) for each person we provide for this determination plus reasonable expenses. Our criteria for approving suppliers is confidential and is not available to franchisees. You may contract only with suppliers whom we have approved. We will notify you of our approval or disapproval within 30 days of our receiving all requested information. We may revoke our approval of a supplier at any time for any reason. Upon receipt of our revocation of approval, you must cease to use or sell any disapproved products and cease to purchase from any d
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 18–22)
What This Means (2025 FDD)
According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the criteria Bens Soft Pretzels uses for approving suppliers are confidential and not available to franchisees. If a franchisee wants to use a supplier not already approved, they must submit a written request for approval.
To get a supplier approved, the franchisee must provide sufficient specifications, samples, and information, and pay Bens Soft Pretzels a fee of $500 per day for each person they provide to make the determination, plus reasonable expenses. Bens Soft Pretzels will then notify the franchisee of their approval or disapproval within 30 days of receiving all the requested information.
Bens Soft Pretzels retains the right to revoke approval of a supplier at any time and for any reason. If approval is revoked, the franchisee must immediately stop using or selling any products from the disapproved supplier and cease making purchases from them. This policy ensures that Bens Soft Pretzels maintains control over the quality and consistency of products used in its franchise system.