According to the 2025 Bens Soft Pretzels Franchise Disclosure Document, the North Dakota Addendum specifies that any mediation or arbitration will be held at a site agreeable to all parties involved in the dispute. This addendum modifies the standard franchise agreement for franchisees operating in North Dakota, ensuring that the location of mediation or arbitration is mutually convenient.

This provision is particularly relevant for prospective franchisees in North Dakota as it overrides any clause in the standard agreement that might require them to travel to a location outside of North Dakota for dispute resolution. This ensures that franchisees are not unduly burdened by having to incur additional travel costs and logistical challenges when resolving disputes with Bens Soft Pretzels.

It is important for potential franchisees in all states to understand the dispute resolution processes outlined in the Franchise Agreement and any state-specific addenda. Franchisees should seek legal counsel to fully understand their rights and obligations regarding mediation, arbitration, and litigation, and how these processes may be modified by state laws.