Based on the 2025 FDD, the standard Franchise Agreement for Bens Soft Pretzels does not explicitly state that an arbitrator must follow the law. However, an addendum for North Dakota franchisees addresses the governing law for disputes.

Specifically, the North Dakota addendum stipulates that any provision requiring franchisees to consent to the application of laws of a state other than North Dakota is void. It further states that the laws of the State of North Dakota will govern any dispute. This implies that for North Dakota franchisees, an arbitrator would be bound to apply North Dakota law.

For franchisees outside of North Dakota, the FDD does not provide explicit guidance on whether the arbitrator is required to follow the law. Prospective franchisees should seek clarification from Bens Soft Pretzels regarding the rules and procedures that govern arbitration, including whether arbitrators are required to apply relevant state and federal laws. Understanding this aspect is crucial, as it determines the legal framework within which disputes will be resolved.