Where might Ben Jerrys training programs be provided?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
ion of manager to attend and complete to BEN & JERRY'S satisfaction, Scoop U Training for managers, for which training BEN & JERRY'S may charge OPERATOR a fee. OPERATOR, OPERATOR's manager, and other employees as OPERATOR may designate shall also attend such additional courses, seminars, and other training programs as BEN & JERRY'S may require from time to time. Every five (5) years, OPERATOR shall also attend such additional courses, seminars, and other training programs as BEN & JERRY'S may reasonably require from time to time irrespective of the number of Shops OPERATOR operates.
- 6.3 All training programs shall be at such times as may be designated by BEN & JERRY'S. Training programs shall be provided in Vermont and/or such other locations as BEN & JERRY'S may designate. OPERATOR may be required to pay a fee to BEN & JERRY'S, or to trainers designated by BEN & JERRY'S, for training courses, seminars and programs provided after the pre-opening training described in Section 6.1. OPERATOR or its employees shall be responsible for any and all other expenses incurred by them in connection with Scoop U Training and any other training, including the costs of transportation, lodging, meals, and wages. Trainees will not receive compensation from BEN & JERRY'S for work performed during Scoop U Training or such other training. OPERATOR acknowledges that Scoop U Training is designed to protect the BEN & JERRY'S brand and reputation, and is not designed to control the day-to-day operation of the Scoop Shop.
**7.
Source: Item 22 — CONTRACTS (FDD pages 133–134)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, training programs, including Scoop U Training, will be held in Vermont and/or other locations designated by Ben Jerrys. This applies to pre-opening training as well as any additional courses, seminars, or other training programs that Ben Jerrys may require from time to time.
This means that as a prospective franchisee, you or your designated manager will likely need to travel to Vermont for the initial Scoop U Training. You should factor in the costs of transportation, lodging, meals, and wages for yourself or your employees when budgeting for the franchise. These costs are the responsibility of the franchisee and are in addition to any fees Ben Jerrys may charge for training courses, seminars, and programs provided after the initial pre-opening training.
It is also important to note that attendance at the first national convention organized by Ben Jerrys after the execution of the Franchise Agreement is mandatory, and participation in any training programs and workshops offered at the convention is required. Failure to attend the first national convention or failure to attend two consecutive conventions thereafter constitutes a default of the Franchise Agreement, which could lead to termination of the agreement.