Who is responsible for the expenses incurred in connection with Scoop U Training and any other training for Ben Jerrys?

According to Ben Jerrys's 2025 Franchise Disclosure Document, the franchisee (referred to as "OPERATOR") or their employees are responsible for all expenses related to Scoop U Training and any other training programs. This includes costs for transportation, lodging, meals, and wages. Trainees will not receive any compensation from Ben Jerrys for work performed during the training sessions.

This means that a prospective Ben Jerrys franchisee must factor in these additional costs when budgeting for the initial investment and ongoing operational expenses. The costs can vary significantly depending on the location of the training (Vermont or other designated locations), the number of employees requiring training, and the duration of the training programs. These expenses are in addition to any fees Ben Jerrys may charge for the training courses themselves after the initial pre-opening training.

It is important for potential franchisees to discuss these training requirements and associated costs with Ben Jerrys during their due diligence. Understanding the full scope of these expenses will help in accurately forecasting the financial performance of the franchise and ensuring sufficient capital is available to cover these obligations. This is a fairly standard practice in the franchise industry, where franchisees typically bear the costs of training their staff.