When did Rebecca Robinson become the Chief Operating Officer of Ben Jerrys?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
Ms. Robinson became our Chief Operating Officer in January 2025. Ms. Robinson served as Managing Director, Americas for Ben & Jerry's Homemade from May 2023 to December 2024. She also served as the Head of Marketing Operations, Americas for Ben & Jerry's Homemade from August 2019 to May 2023.
Source: Item 2 — BUSINESS EXPERIENCE (FDD pages 16–18)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, Rebecca Robinson became the Chief Operating Officer in January 2025. Before this, she held the position of Managing Director, Americas for Ben & Jerry's Homemade from May 2023 to December 2024. Prior to that, she was the Head of Marketing Operations, Americas for Ben & Jerry's Homemade from August 2019 to May 2023.
This information is relevant for prospective franchisees as it provides insight into the leadership structure and key personnel within the Ben Jerrys organization. Knowing the background and experience of the Chief Operating Officer can give franchisees confidence in the management team's ability to guide the franchise system.
Understanding the roles and responsibilities of key personnel like the COO can help franchisees assess the level of support and expertise available to them. It also offers a glimpse into the career progression and internal opportunities within the Ben Jerrys organization.