What is the purpose of the Ben Jerrys 'Dashboard'?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF VIRTUAL OR INSTRUCTOR LED TRAINING | HOURS OF ON THE JOB TRAINING | LOCATION |
|---|---|---|---|
| Introduction to POS - System Overview - Pieces/Parts - Ringing in Sales/Using the System - Practice - Back of House Information -Recommended Dashboard Reports | :30 | 0 | Scoop University South Burlington, VT |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–60)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, the 'Dashboard' is related to the Point-of-Sale (POS) system training. Specifically, the training module "Introduction to POS - System Overview - Pieces/Parts - Ringing in Sales/Using the System - Practice - Back of House Information -Recommended Dashboard Reports" at Scoop University in South Burlington, VT includes information on recommended dashboard reports.
This suggests that the 'Dashboard' is a reporting tool within the Ben & Jerry's POS system. It likely provides franchisees with key performance indicators (KPIs) and other data to help them manage their business. These reports could cover sales trends, inventory levels, popular items, and other metrics that are important for efficient operations and decision-making.
Prospective franchisees should inquire with Ben Jerrys about the specific reports available on the 'Dashboard,' how frequently the data is updated, and how the information can be used to improve their shop's performance. Understanding the capabilities of the POS system and its reporting features is crucial for effectively managing a Ben & Jerry's franchise.