Where can potential Ben Jerrys franchisees in Washington direct their inquiries?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
If Ben & Jerry's Franchising, Inc. does not deliver this Disclosure Document on time or if it contains a false or misleading statement, or a material omission, a violation of federal law and state law may have occurred and should be reported to the Federal Trade Commission, Washington, D.C. 20580 and your state agency.
Source: Item 23 — RECEIPTS (FDD pages 134–358)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, if the document contains a false statement, misleading information, or a material omission, a violation of federal and state law may have occurred. In this case, it should be reported to the Federal Trade Commission in Washington, D.C., and to the potential franchisee's state agency.
For potential Ben Jerrys franchisees, this means that they have legal recourse if they believe the information provided in the FDD is inaccurate or incomplete. They can report these issues to both the FTC and their state agency, which could trigger an investigation and potential legal action. This is a crucial protection for franchisees, ensuring transparency and accountability from the franchisor.
It is important to note that this information pertains to the process after receiving the FDD and identifying potential issues. The FDD does not specify a contact for general inquiries about franchising in Washington. A prospective franchisee should contact Ben and Jerrys directly using the contact information for franchise sellers listed in the FDD, or by contacting a franchise attorney in Washington.