Who operates the Ben Jerrys location on Franklin Street in Watkins Glen, NY?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.18 Without limiting the requirements of Section 18.1, the day-to-day operations of the Scoop Shop shall be under the direct supervision of OPERATOR or a manager of OPERATOR who has satisfactorily completed Scoop U Training.
In addition, the Authorized Warehouse shall be under the direct supervision of the OPERATOR [, or a manager of the Catering Entity who has successfully completed Scoop U training (which training may have been completed in relation to the Scoop Shop prior to the signing of the Warehouse Addendum)]. OPERATOR shall maintain a competent, conscientious, trained staff, including a fully-trained manager (who may be OPERATOR) and if OPERATOR has multiple Scoop Shops, a fully-trained manager for each Scoop Shop and associated Authorized Warehouse, as applicable.
Source: Item 23 — RECEIPTS (FDD pages 134–358)
What This Means (2025 FDD)
Based on the 2025 Ben Jerrys Franchise Disclosure Document, the day-to-day operations of a Ben Jerrys Scoop Shop are overseen directly by the OPERATOR or a manager who has successfully completed Scoop U Training. If the OPERATOR owns multiple Scoop Shops, each shop must have a fully-trained manager, who may be the OPERATOR themselves.
This requirement ensures that each Ben Jerrys location is run by competent and trained personnel, maintaining the brand's standards for quality and service. For a prospective franchisee, this means they must either personally manage the Scoop Shop or hire a manager who has completed the required training program.
The FDD excerpt does not specify the name or entity operating the Ben Jerrys location on Franklin Street in Watkins Glen, NY. To obtain this information, a prospective franchisee should directly ask the franchisor for details about the specific ownership and management of that location. This information is essential for understanding the local market dynamics and potential for collaboration or competition.