Can Ben Jerrys modify its policies regarding Websites and Webpages?

According to Ben Jerrys's 2025 Franchise Disclosure Document, Ben Jerrys has the authority to modify its policies and requirements related to websites and webpages as it deems necessary or appropriate. This means that Ben Jerrys can change the rules and guidelines for online presence and content without needing the franchisee's consent.

This provision gives Ben Jerrys significant control over the brand's online image and strategy. For a prospective franchisee, this means they must stay informed of any changes to website policies and requirements and adapt their online presence accordingly. It also means that Ben Jerrys can refuse to post or discontinue any content or webpage.

This level of control is common in franchising, as franchisors need to maintain brand consistency across all locations and online platforms. However, it's important for franchisees to understand that they may need to make changes to their online presence to comply with Ben Jerrys's evolving policies. Franchisees should maintain open communication with Ben Jerrys to stay informed about any upcoming changes and to ensure their online activities align with the franchisor's requirements.