Can Ben Jerrys modify the Manager-to-Franchisee Pathways Program without notice?

According to Ben Jerrys's 2025 Franchise Disclosure Document, the Manager-to-Franchisee Pathways Program can be modified without prior notification. The FDD states that Ben Jerrys has the right to change or eliminate the program's benefits at any time if it deems such changes to be in the best interest of the franchise system.

This means that prospective franchisees who are relying on the incentives offered through this program, such as the waiver of initial franchise fees or royalty waivers, should be aware that these benefits are not guaranteed and can be altered or revoked by Ben Jerrys at any point. The criteria for qualification, which currently include a minimum equity/ownership interest of 20%, a minimum of 1-year experience as a Ben & Jerry's Scoop Shop manager, demonstrated System participation, and a demonstrated commitment to Ben & Jerry's three-part mission, are also subject to change without notice.

Therefore, it is crucial for potential franchisees to confirm the current terms and conditions of the Manager-to-Franchisee Pathways Program with Ben Jerrys before making any financial commitments. Franchisees should also consider the possibility that the program may be modified or discontinued during their franchise term, and they should not solely rely on these incentives when evaluating the overall financial viability of the franchise opportunity.