How long has Amanda Charron served as the Retail Training Program Manager for Ben Jerrys?

According to Ben Jerrys's 2025 Franchise Disclosure Document, Amanda Charron has been the Retail Training Program Manager since August 2011. This indicates that Ms. Charron has held this position for over 13 years, demonstrating a significant tenure within the company's training department.

As Retail Training Program Manager, Ms. Charron likely plays a crucial role in developing and implementing training programs for franchisees and their employees. Her experience with Ben & Jerry's, including managing the flagship Burlington Scoop Shop location for over 6 years, suggests a deep understanding of the company's operations and brand standards. This experience would be valuable in ensuring that new franchisees receive comprehensive and effective training.

For a prospective Ben Jerrys franchisee, this information suggests that the training programs are overseen by an experienced professional with a long-term commitment to the brand. This can provide reassurance that the training provided is well-developed and aligned with the company's goals. Franchisees can expect that the training programs are managed by someone with extensive knowledge of Ben Jerrys's operations and standards.