If Ben Jerrys is served process in Rhode Island, which department should the service be directed to?

According to Ben Jerrys's 2025 Franchise Disclosure Document, the agents listed in Exhibit O are authorized to receive service of process for Ben & Jerry's. This means that if Ben & Jerry's is served with a legal document, such as a lawsuit, in Rhode Island, the process should be directed to the agents listed in Exhibit O of the FDD.

For a prospective franchisee, this is important because it clarifies who is authorized to accept legal documents on behalf of Ben & Jerry's. This ensures that any legal matters are properly handled and directed to the appropriate representatives of the company. It is crucial to consult Exhibit O to identify the specific agents authorized in Rhode Island.

It is also important to note that Exhibit P, the Franchisee Compliance Questionnaire and Certification, is not applicable if the offer or sale of the scoop shop is subject to franchise disclosure laws in Rhode Island. This suggests that Rhode Island has specific regulations regarding franchise disclosure, and franchisees in this state should be aware of these regulations.