For a Ben Jerrys franchise, when is the payment for the POS system due, and to whom is it paid?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Expenditure | Amount | Method of Payment | When Due | To Whom Payment is to be Made |
|---|---|---|---|---|
| POS8/ | $1,800 to $2,300 | As Arranged | Prior to Installation | Suppliers or Us (as payment agent) |
| Online Ordering System Hardware | $1,000 to $1,500 | As Arranged | Prior to installation | Suppliers or Us (as payment agent) |
Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 28–37)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, the payment for the POS system, which ranges from $1,800 to $2,300, is due prior to installation. The method of payment is arranged between the franchisee and the payee.
The payment is to be made to either the suppliers or to Ben Jerrys themselves, acting as a payment agent. This means a prospective franchisee needs to budget for this expense as part of their initial investment and ensure funds are available before the POS system is installed.
In addition to the POS system, Ben Jerrys requires franchisees to purchase hardware to support online ordering, costing approximately $1,000 to $1,500, also payable prior to installation to either the suppliers or Ben Jerrys as their payment agent. This cost is separate from the POS system but essential for modern operations, as it includes an iPad, printer, and stand necessary for online orders, cakes, catering, and on-demand delivery.