Where should the Franchise Compliance Questionnaire and Certification, along with the Ben & Jerry's Agreement and any addenda, be sent?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
Please provide us with the completed Franchise Compliance Questionnaire and Certification (For New Operators) at the time you sign your Ben & Jerry's Agreement and any addenda. Please send the Questionnaire and Certification, along with the Ben & Jerry's Agreement and any addenda, to us at: Legal Department, 530 Community Drive, Suite 1, South Burlington, Vermont 05403-6828.
Source: Item 23 — RECEIPTS (FDD pages 134–358)
What This Means (2025 FDD)
According to Ben & Jerry's 2025 Franchise Disclosure Document, new operators are required to complete a Franchise Compliance Questionnaire and Certification. This questionnaire is designed to identify any unauthorized, untrue, inaccurate, or misleading statements made by Ben & Jerry's employees or representatives during the application process. It also addresses the timing of document receipt and fee payments, as well as the franchisee's understanding of the Ben & Jerry's Agreement. However, this questionnaire is not applicable, and should not be signed, if the Scoop Shop is subject to franchise disclosure laws in California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington, or Wisconsin, or if the franchise is to be operated in, or you are a resident of, California or Maryland.
The completed Franchise Compliance Questionnaire and Certification, along with the Ben & Jerry's Agreement and any addenda, must be submitted at the time the Ben & Jerry's Agreement is signed.
All documents should be sent to the Legal Department at 530 Community Drive, Suite 1, South Burlington, Vermont 05403-6828.