Where can I find the 'Storage Guidelines' in the Ben Jerrys manual?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
proved by BEN & JERRY'S in writing.
Grant
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- Section 1.2 of the Franchise Agreement shall be deleted and replaced by the following Section 1.2:
- 1.2 BEN & JERRY'S grants to [OPERATOR/the Catering Entity] the right, but not the obligation, to engage in off-premises activities, including scooping at festivals, fairs, concerts, sporting events and other events ("Special Events"), scooping at customers' homes, offices, celebrations and other locations ("Catering") (hereinafter, Special Events and Catering are collectively referred to as "Off-Premises Activities"), [and/or the scooping of Products from a mobile scooping facility such as a truck or trailer ("Mobile Vending")] from the Authorized Warehouse (as that term is defined in Section 3, below), provided that such Off-Premises Activities [and/or Mobile Vending] are held at locations within the Territory of OPERATOR as specified in Exhibit A to the Franchise Agreement of OPERATOR. Such Off-Premises Activities [and/or Mobile Vending] must be conducted in accordance with the terms and conditions stated in this Agreement, in BEN & JERRY'S Confidential Operating Manual (the "Manual"), which is more fully described in Section 9 hereof, or otherwise by BEN & JERRY'S in writing.
Source: Item 23 — RECEIPTS (FDD pages 134–358)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, specific storage guidelines can be found within the Ben & Jerry's Confidential Operating Manual, referred to as "the Manual".
Item 23 of the FDD mentions several instances where the Manual provides operational details. For example, the Manual outlines requirements for conducting Off-Premises Activities and Mobile Vending. It also specifies the minimum insurance coverage an operator must maintain. Furthermore, if Ben & Jerry's desires the scooping of Products at an Off-Premises Activity in the Territory of OPERATOR, proof of authorization to scoop Products at such Off-Premises Activity must be submitted to Ben & Jerry's in accordance with the Manual or other writing.
Therefore, to find the 'Storage Guidelines', a prospective Ben Jerrys franchisee should consult the Ben & Jerry's Confidential Operating Manual, as it contains the detailed operational standards and requirements set forth by Ben & Jerry's.