What expenses are Ben Jerrys franchisees responsible for when attending Scoop U training?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
ts the training program for a Scoop Shop with a full menu offering. The hours shown in the chart are estimates and may vary based on a variety of factors, including: your experience, the size of your Shop, the range of Products that will be offered at your Shop, and the number of trainees in your program.
As described above, the Franchise Agreement, Reduced Term Addendum and Satellite Addendum provide for a certain number of initial attendees. We will provide, at no charge to you,
instructors and training materials for the initial Scoop U Training for those attendees. In the event of a transfer, we will not require payment of an initial training fee to attend Scoop U for up to three (3) operators and managers of the transferee who complete training within the first six (6) months after the transfer takes place. If you are in need of training certif
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–60)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, franchisees and their employees are responsible for covering certain expenses related to attending Scoop U training. While Ben Jerrys provides the instructors and training materials for the initial Scoop U Training at no charge for a certain number of attendees, franchisees must cover other costs.
Specifically, franchisees are responsible for the expenses related to transportation, lodging, meals, and wages for themselves and their employees while attending the training program. If additional training certifications are needed for more people beyond the initial allowance, Ben Jerrys may charge a training fee of up to $1,800.00 per person.
This means that prospective Ben Jerrys franchisees need to factor in these additional costs when budgeting for the initial setup and ongoing operation of their franchise. These expenses can vary depending on the location of the training (South Burlington, Vermont), the number of employees attending, and the duration of their stay. It is important to note that these expenses apply not only to the initial training but also to any additional courses, seminars, or training programs that Ben Jerrys may require from time to time for the franchisee, managers, and other employees.