Can Ben Jerrys authorize others to develop software programs for use in the System?
Ben_Jerrys Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.11.4 BEN & JERRY'S may from time to time develop or authorize others to develop software programs for use in the System, which OPERATOR may be required to purchase and/or license, and use without individual modification or customization, in connection with the Scoop Shop and for which OPERATOR may be required to execute a license, sublicense, or maintenance agreement with BEN & JERRY'S or an approved vendor; and
Source: Item 22 — CONTRACTS (FDD pages 133–134)
What This Means (2025 FDD)
According to Ben Jerrys's 2025 Franchise Disclosure Document, Ben Jerrys has the right to authorize others to develop software programs for use in its system. As a franchisee, you may be required to purchase or license this software.
This means that Ben Jerrys can contract with third-party vendors to create software for various aspects of the business, such as point-of-sale systems, inventory management, or customer relationship management. As a franchisee, you might be obligated to use this software without the ability to customize it individually.
Furthermore, you may need to enter into a separate license, sublicense, or maintenance agreement with Ben Jerrys or an approved vendor to use the software. This could involve additional costs beyond the initial franchise fee, so it's important to factor these potential expenses into your investment calculations. It is also important to note that Ben Jerrys can make changes to the software at any time.