If a Belocal franchisee requests additional training, is the franchisor obligated to provide it?
Belocal Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor may provide additional training in response to Franchisee's request in Franchisor's sole discretion.
Initial training is provided at no additional charge to Franchisee, but Franchisee is responsible for all other costs associated with the training, which may include transportation, lodging, meals, wages, and other travel-related expenses.
Franchisor reserves the right to provide the training in any form, whether in-person, virtual, or by other electronic means.
- (2) If Franchisor requires, or if Franchisee requests, additional or remedial training, attendees of additional or remedial training may be required to pay Franchisor's then-current rate for such additional or remedial training or tuition/attendance fees charged by other third-party providers of such training.
Franchisee is also responsible for all of its costs associated with training, including without limitation transportation, lodging, other travel-related costs, and wages.
Training will be conducted at locations and using the methods designated by Franchisor.
Source: Item 22 — CONTRACTS (FDD page 71)
What This Means (2025 FDD)
According to Belocal's 2025 Franchise Disclosure Document, Belocal is not obligated to provide additional training if a franchisee requests it. While initial training is required and provided at no additional charge (though the franchisee must cover associated costs like travel and lodging), any further training is at Belocal's discretion.
Specifically, Belocal "may provide additional training in response to Franchisee's request in Franchisor's sole discretion." This means that Belocal can choose whether or not to grant a franchisee's request for more training.
If Belocal does provide additional or remedial training, it may require the franchisee to pay Belocal's current rate or tuition/attendance fees charged by third-party providers. The franchisee is also responsible for costs like transportation, lodging, and wages. Training will be conducted at locations and using methods designated by Belocal.