What is a Belocal franchisee prohibited from doing with the client data they collect?
Belocal Franchise · 2025 FDDAnswer from 2025 FDD Document
We own all client lists and all other information you collect during the term of your Franchise Agreement. You must not sell, transfer, or use this data for any purpose other than operating your Franchised Business. We recommend that you back up your data locally, which may require you to purchase a "back-up" subscription service. We are not responsible under any circumstances for any malfunction or "crash" of the Technology we require, recommend, provide, or approve, including for any Franchised Business data lost as a result of any such malfunction or "crash."
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–42)
What This Means (2025 FDD)
According to Belocal's 2025 Franchise Disclosure Document, Belocal owns all client lists and information that a franchisee collects during the term of their Franchise Agreement. As a Belocal franchisee, you are specifically prohibited from selling, transferring, or using this client data for any purpose other than operating your Belocal franchise business.
This restriction means that a franchisee cannot monetize the client data independently, such as by selling it to third parties or using it for other business ventures outside of the Belocal franchise. The franchisee's use of the data is strictly limited to activities that directly support the operation of their Belocal franchise.
Belocal recommends that franchisees back up their data locally, which may require purchasing a back-up subscription service. However, Belocal is not responsible for any data lost due to malfunctions or crashes of the technology they require, recommend, provide, or approve. This places the onus on the franchisee to ensure their data is secure and backed up, despite the restrictions on how they can use it.