Is a Belocal franchisee allowed to use digital signature software that Belocal has not approved?

According to Belocal's 2025 Franchise Disclosure Document, franchisees are explicitly prohibited from using digital signature software that has not been approved by Belocal. The FDD states that franchisees are required to use only Belocal's approved vendors for digital signature software.

This requirement means a prospective Belocal franchisee must factor in the cost and functionality of the approved digital signature software when evaluating the franchise opportunity. They will not have the flexibility to choose a potentially cheaper or more suitable alternative if it is not on Belocal's approved list. This restriction ensures uniformity and potentially data security across the Belocal franchise system, but it limits the franchisee's autonomy in selecting their own business tools.

While the FDD does not detail the specific criteria Belocal uses to approve digital signature software vendors, it does outline a general supplier approval procedure. If a franchisee wishes to use an unapproved vendor, they can submit a written request to Belocal, including specifications, photographs, samples, and other requested information. Belocal may also inspect the supplier's facilities, software, security systems, or procedures. Belocal then has a reasonable time, typically not exceeding 45 days, to determine whether the vendor meets their standards. However, Belocal is not required to approve any particular vendor, even if they meet the criteria, and may consider factors such as pricing, quality, consistency, data security, and creditworthiness during the review process.