Is a background check required for the operations manager of a Belocal franchise?

According to Belocal's 2025 Franchise Disclosure Document, if a franchisee chooses to employ an operations manager, that manager is required to undergo a background check. Specifically, the operations manager must complete any training that Belocal requires, pass a background check, and execute the form of confidentiality and non-solicitation agreements that Belocal requires.

This requirement ensures that individuals in key management positions meet Belocal's standards for integrity and trustworthiness. The franchisee must also obtain Belocal's approval to use an operations manager and acceptance of the specific person serving in that role. Furthermore, the franchisee is obligated to provide Belocal with advance written notice of any changes to the designated operations manager.

These stipulations are designed to protect the Belocal brand and maintain consistent operational standards across all franchise locations. By mandating background checks and requiring approval of operations managers, Belocal aims to mitigate risks associated with potentially unsuitable individuals managing a franchise. This also aligns with common franchise practices where franchisors often retain control over key personnel to safeguard their brand reputation and operational consistency.

For a prospective franchisee, this means that if they plan to hire an operations manager, they must factor in the time and potential costs associated with the background check process. It also highlights the importance of selecting an operations manager who not only meets the operational requirements but also aligns with Belocal's ethical and professional standards.