Does Speedline warrant that the software operations or the customer's computer and systems will be uninterrupted or error-free for a Beggars Pizza franchise?

According to the 2025 Beggars Pizza Franchise Disclosure Document, Speedline does not provide a warranty that the software operations or a customer's computer and systems will be uninterrupted or error-free. Speedline provides the software "as is" and disclaims all other representations, warranties, and conditions, either express or implied. This includes implied warranties or conditions of merchantability, merchantable quality, durability, fitness for a particular purpose or use, and non-infringement or non-violation of third-party rights. Speedline is also not responsible for the operation or performance of the Internet or any other network.

This means that as a Beggars Pizza franchisee, you are assuming the risk that the software may have errors or experience interruptions. These interruptions could impact your ability to process orders, manage inventory, or perform other critical business functions. The disclaimer of warranties means that you will likely not have any recourse against Speedline for any losses or damages you incur as a result of these issues, outside of the limited warranty provided.

It is important for a prospective Beggars Pizza franchisee to carefully consider the implications of this lack of warranty and to take steps to mitigate the risk of software errors or interruptions. This could include having a backup system in place, ensuring that you have adequate technical support, and carefully reviewing the Speedline Solutions Software License Agreement or Speeddine Online Ordering System Subscription Agreement. Franchisees should also confirm what service level agreements (SLAs) are in place with Speedline to address any system outages or response times for support tickets.