Is SpeedLine liable for damages related to the implementation of equipment and software for Beggars Pizza franchisees if the implementation and training were carried out properly?

According to the 2025 Beggars Pizza FDD, SpeedLine generally limits its liability regarding the implementation of equipment and software. Specifically, SpeedLine is not responsible for issues arising from implementation and training if these services are performed in a proper and workmanlike manner. This means that if SpeedLine or its qualified integrator provides competent implementation and training, Beggars Pizza franchisees cannot hold SpeedLine liable for resulting problems or incompatibilities.

However, SpeedLine may not be liable for damages or losses connected to inaccurate or incomplete information provided by the franchisee, or damages or losses arising from menu design, setup, pricing, or tax calculations. Furthermore, SpeedLine offers no warranties on the equipment beyond the manufacturer's warranty and disclaims all other representations, warranties, and conditions not explicitly stated in the agreement.

SpeedLine also disclaims liability for special, indirect, consequential, or incidental damages, including damages to the franchisee's computer systems, loss of profits, business interruptions, or loss of business information, even if SpeedLine was aware of the potential for such damages. The total liability of SpeedLine is capped at the amount the franchisee paid to SpeedLine under the agreement. This exclusion of liability extends to third-party claims against the franchisee.

Prospective Beggars Pizza franchisees should carefully review the SpeedLine agreement, paying close attention to the limitations of liability and warranty disclaimers. Understanding these terms is crucial for assessing the risks associated with the technology implementation and support provided by SpeedLine.