Does SpeedLine guarantee that the equipment or software will meet all of a Beggars Pizza franchisee's requirements?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
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- LIMITED LIABILITY AND LIMITED WARRANTY: SpeedLine does not guarantee or warrant that the equipment or the software will meet all of the Customer's requirements. SpeedLine is not responsible for problems or incompatibilities:
- (a) caused by changes in computer hardware equipment or computer operating systems made or implemented after the implementation of the equipment and/or the software described herein.
- (b) caused by software updates not being compatible with the Customer's existing computer hardware or computer operating system or supporting facilities at the Customer's location.
- (c) caused by the Customer using the software with computer hardware or computer operating systems not supplied by SpeedLine and implemented by SpeedLine or an integrator who has completed SpeedLine's integrator training to SpeedLine's satisfaction.
- (d) arising where the equipment is not supplied by SpeedLine or where the equipment and/or the software are not implemented by SpeedLine or an integrator who has completed SpeedLine's integrator training to SpeedLine's satisfaction.
- (e) arising where the Customer fails to meet and maintain SpeedLine's implementation criteria for the equipment and software.
- (f) arising in respect of implementation of the equipment and software by SpeedLine or training by SpeedLine so long as such implementation and training has been carried out in a proper and workmanlike manner.
- (g) or any damages or losses arising in any way from or in connection with any inaccurate or incomplete information supplied by the Customer, and any and all costs and expenses associated with any changes required due to the same are for the Customer's account only.
- (h) or any damages or losses arising in any way from or in connection with the menu design, menu set-up, menu pricing, tax calculations, or any software configuration settings.
THE EQUIPMENT IS SUPPLIED BY SPEEDLINE TO THE CUSTOMER WITH THE MANUFACTURER'S WARRANTY ONLY. SPEEDLINE GIVES NO WARRANTY OR CONDITION OF ANY KIND WITH RESPECT TO THE EQUIPMENT TO THE CUSTOMER.
SPEEDLINE DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES AND CONDITIONS NOT SET FORTH HEREIN,
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to the 2025 Beggars Pizza FDD, SpeedLine does not guarantee that its equipment or software will meet all of a customer's requirements. SpeedLine also states it is not responsible for problems or incompatibilities caused by several factors. These include changes in computer hardware or operating systems implemented after the initial setup, software updates that aren't compatible with existing hardware, use of non-SpeedLine-supplied hardware, or issues arising from the customer's failure to meet SpeedLine's implementation criteria.
SpeedLine also disclaims responsibility for issues related to inaccurate customer-supplied information, menu design, pricing, tax calculations, or software configuration settings. The equipment is provided with only the manufacturer's warranty, and SpeedLine explicitly disclaims all other warranties or conditions regarding the equipment.
This means a prospective Beggars Pizza franchisee bears the risk that the SpeedLine equipment and software may not fully meet their specific needs. They are also responsible for ensuring their systems meet SpeedLine's implementation criteria and for any costs arising from inaccurate information they provide. The franchisee should carefully review SpeedLine's warranty and support terms and consider obtaining additional warranties or support services to mitigate these risks.