What responsibilities does the Beggars Pizza customer have regarding the accuracy and legality of their Customer Content?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
- a. All Customer Content and User Data will remain the sole property of Customer. Customer will have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all Customer Content. Subject to the terms and conditions of this Agreement, Customer grants to SpeedLine a non-exclusive license to use, copy, store, transmit and display Customer Content and User Data to the extent reasonable to provide and maintain the Service and as otherwise provided herein. SpeedLine will use commercially reasonable security measures to protect Customer Content and User Data against unauthorized disclosure or use.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, the customer, when using SpeedLine's online ordering service, bears significant responsibility for their content. Beggars Pizza franchisees are considered 'customers' in this context, as they are the ones providing content to SpeedLine for use in the online ordering system.
The franchisee is solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and copyright compliance of all 'Customer Content.' Customer Content includes items like menu items, pricing, restaurant information, and logos that the franchisee provides to SpeedLine for posting on the service. This means the franchisee must ensure that all information is up-to-date, legally sound, and does not infringe on any copyrights.
Beggars Pizza franchisees also grant SpeedLine a non-exclusive license to use, copy, store, transmit, and display this Customer Content to the extent necessary to provide and maintain the online ordering service. While SpeedLine will use commercially reasonable security measures to protect this content, the ultimate responsibility for its accuracy and legality rests with the franchisee. This is a standard practice in franchising, where franchisees often manage local marketing and content while adhering to brand standards.