Can Beggars Pizza require the franchisee to install a video, voice, and data system?

According to Beggars Pizza's 2025 Franchise Disclosure Document, Beggars Pizza may require franchisees to install a video, voice, and data system. Specifically, Beggars Pizza can mandate the installation of a system accessible in real-time by both the franchisor and franchisee through a secure Internet website. This system must align with Beggars Pizza's written standards, as detailed in the manual or other written communications.

This requirement is part of a broader set of technology-related obligations. Beggars Pizza may also specify the brands, types, and models of communication and computer systems franchisees must use, including back-office and point-of-sale systems, printers, backup systems, internet access, and security systems. Franchisees are responsible for purchasing, leasing, and maintaining these systems and any required software at their own expense.

Furthermore, franchisees must comply with Beggars Pizza's requirements for connecting to and utilizing the Extranet, a private network that allows access to parts of Beggars Pizza's computer network. This includes purchasing and maintaining the necessary computer software and hardware, such as telecommunications capacity. These systems facilitate communication, training, reporting, and access to the Beggars Pizza manual.

For a prospective franchisee, this means incurring potentially significant costs for technology infrastructure and ongoing maintenance. It is important to understand the specific requirements for these systems, the approved vendors, and the expected costs before investing in a Beggars Pizza franchise. Franchisees should also inquire about the process for updates, upgrades, and technical support to ensure they can maintain compliance and operational efficiency.