For Beggars Pizza, what is the obligation of the Customer to maintain SpeedLine's implementation criteria?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
IMPLEMENTATION CRITERIA: The Customer is responsible to meet SpeedLine's implementation criteria for site preparation, facilities and specifications as set forth in the SpeedLine Solutions System Implementation Requirements provided to the Customer, prior to implementation of the equipment and software, and to maintain such criteria thereafter.
APPROVED SUPPLIER: If the Licensor of the Customer requires that the Customer must purchase, receive or acquire equipment and software that meets the Licensor's required specifications and standards and which is acquired from an approved supplier, the Customer is responsible for ensuring that the equipment and software described in the Quote meet the required specifications and standards, and for having SpeedLine approved as a supplier of the equipment and software described in the Quote.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, the customer, or franchisee, is responsible for meeting SpeedLine's implementation criteria for site preparation, facilities, and specifications before the equipment and software are implemented. These criteria are detailed in the SpeedLine Solutions System Implementation Requirements, which are provided to the customer.
More importantly, the franchisee must maintain these criteria after the initial implementation. This means that the franchisee has a continuing obligation to ensure that their site, facilities, and equipment meet SpeedLine's standards. Failure to maintain these standards could lead to problems or incompatibilities with the software, for which SpeedLine would not be responsible.
Specifically, SpeedLine is not responsible for issues arising where the customer fails to meet and maintain SpeedLine's implementation criteria for the equipment and Software. This highlights the importance of understanding and adhering to SpeedLine's requirements to ensure the smooth operation of the Beggars Pizza franchise's technology systems.