For Beggars Pizza, what is the obligation of the Customer to maintain the implementation criteria?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
IMPLEMENTATION CRITERIA: The Customer is responsible to meet SpeedLine's implementation criteria for site preparation, facilities and specifications as set forth in the SpeedLine Solutions System Implementation Requirements provided to the Customer, prior to implementation of the equipment and software, and to maintain such criteria thereafter.
APPROVED SUPPLIER: If the Licensor of the Customer requires that the Customer must purchase, receive or acquire equipment and software that meets the Licensor's required specifications and standards and which is acquired from an approved supplier, the Customer is responsible for ensuring that the equipment and software described in the Quote meet the required specifications and standards, and for having SpeedLine approved as a supplier of the equipment and software described in the Quote.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, the customer, presumably the franchisee, is responsible for meeting and maintaining SpeedLine's implementation criteria. This includes site preparation, facilities, and specifications as detailed in the SpeedLine Solutions System Implementation Requirements, which are provided to the customer before the equipment and software are implemented.
This means a prospective Beggars Pizza franchisee must ensure their location meets all technical requirements set by SpeedLine, the software provider, not only before the system is installed but also continuously afterward. Failure to maintain these standards could lead to incompatibilities or operational issues for which SpeedLine will not be held responsible.
Specifically, SpeedLine is not responsible for issues arising if the customer fails to meet and maintain the implementation criteria for the equipment and software. This highlights the importance of carefully reviewing and adhering to the SpeedLine Solutions System Implementation Requirements to ensure smooth operation and avoid potential liabilities. The franchisee should clarify with Beggars Pizza and SpeedLine what these criteria are and how they will be evaluated and maintained over time.