If Beggars Pizza performs its own implementation and training, what requirements must their personnel meet?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Where the Customer will perform its own implementation and training, the Customer's personnel shall first have completed SpeedLine's training to SpeedLine's satisfaction, and the Customer must use such personnel as trained by SpeedLine to perform the implementation and training in accordance with SpeedLine's specifications and standards and with the approval of SpeedLine in writing in advance.
If SpeedLine is required to perform additional training for new or replacement personnel of the Customer, SpeedLine reserves the right to charge for the same at its then-current standard charge rate plus expenses.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, if a franchisee chooses to perform their own implementation and training of the SpeedLine software, their personnel must first complete SpeedLine's training program to SpeedLine's satisfaction. This ensures that the franchisee's staff possesses the necessary skills and knowledge to properly implement and utilize the software.
Furthermore, the franchisee must use the personnel trained by SpeedLine to conduct the implementation and training. This implementation and training must be performed in accordance with SpeedLine's specifications and standards. The franchisee must also obtain written approval from SpeedLine in advance before proceeding with their own implementation and training. This requirement allows SpeedLine to maintain control over the quality and consistency of the software implementation process, even when it is not directly involved.
If Beggars Pizza requires SpeedLine to provide additional training for new or replacement personnel of the franchisee, SpeedLine reserves the right to charge the franchisee for this additional training. The charges will be based on SpeedLine's then-current standard charge rate, plus any associated expenses. This clause protects SpeedLine's interests and ensures that it is compensated for any additional training services it provides to the franchisee beyond the initial training.