If Beggars Pizza performs its own implementation and training, what must its personnel complete first?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Where the Customer will perform its own implementation and training, the Customer's personnel shall first have completed SpeedLine's training to SpeedLine's satisfaction, and the Customer must use such personnel as trained by SpeedLine to perform the implementation and training in accordance with SpeedLine's specifications and standards and with the approval of SpeedLine in writing in advance.
If SpeedLine is required to perform additional training for new or replacement personnel of the Customer, SpeedLine reserves the right to charge for the same at its then-current standard charge rate plus expenses.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, if a franchisee chooses to perform their own implementation and training of the SpeedLine software, their personnel must first complete SpeedLine's training to SpeedLine's satisfaction.
This means that Beggars Pizza franchisees cannot simply use their existing staff to implement and train others on the software without prior authorization. They must invest in the official SpeedLine training program to ensure their personnel are qualified to handle the implementation and training processes. This requirement aims to maintain the quality and consistency of software implementation across all franchise locations.
Furthermore, after the training is complete, the franchisee must use only those SpeedLine-trained personnel to conduct the implementation and training. This must be done according to SpeedLine's specifications, standards, and with SpeedLine's advance written approval. This ensures that even after the initial training, Beggars Pizza and SpeedLine retain control over how the software is implemented and used within the franchise system. If additional training is required for new or replacement personnel, SpeedLine reserves the right to charge the franchisee for this additional training at its standard rates, plus expenses.