If Beggars Pizza's licensor is responsible for implementation and training, who does SpeedLine train?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
APPROVED SUPPLIER: Where the Licensor of the Customer has approved SpeedLine to be the supplier of the equipment and the software license for the software described in the Quote, and such Licensor of the Customer will be responsible for implementation and training instead of SpeedLine, SpeedLine will train the Licensor's personnel to perform implementation and training in respect of the equipment and software, which must be performed by the trained personnel of such Licensor.
Where the Customer will perform its own implementation and training, the Customer's personnel shall first have completed SpeedLine's training to SpeedLine's satisfaction, and the Customer must use such personnel as trained by SpeedLine to perform the implementation and training in accordance with SpeedLine's specifications and standards and with the approval of SpeedLine in writing in advance.
If SpeedLine is required to perform additional training for new or replacement personnel of the Customer, SpeedLine reserves the right to charge for the same at its then-current standard charge rate plus expenses.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, SpeedLine provides training to different parties depending on who is responsible for the implementation and training of their software and equipment. If the Beggars Pizza licensor is responsible for the implementation and training, SpeedLine will train the licensor's personnel. This ensures that the licensor's team is equipped to properly implement and train others on the SpeedLine system.
Alternatively, if the Beggars Pizza franchisee (referred to as "Customer" in this context) is responsible for their own implementation and training, SpeedLine requires that the franchisee's personnel complete SpeedLine's training program to SpeedLine's satisfaction. These trained personnel must then be used to perform the implementation and training according to SpeedLine's specifications, standards, and with SpeedLine's written approval. This ensures that even when franchisees handle their own implementation, it is done in a manner consistent with SpeedLine's standards.
SpeedLine also retains the right to charge for additional training if Beggars Pizza franchisees require it for new or replacement personnel. This fee would be based on SpeedLine's current standard charge rate plus any associated expenses. This policy ensures that SpeedLine is compensated for providing ongoing training support to franchisees as their staffing needs evolve. Therefore, it is important for a prospective franchisee to understand who will be responsible for the implementation and training to determine who SpeedLine will train and what costs may be involved.