For Beggars Pizza franchisees, what does the agreement state regarding SpeedLine's responsibility for electronic communications transmitted over networks not owned or operated by SpeedLine when using the SpeedLine Pay App?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Customer understands that electronic communication is necessary for Customer's use of the SpeedLine Pay App. Customer acknowledges that Customer's electronic communications will involve transmission over the Internet and over various other networks that are not owned or operated by SpeedLine. Customer agrees that SpeedLine is not responsible for any electronic communications which are delayed, lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned or operated by SpeedLine, including, without limitation, the Internet. Customer and/or its End Users will have possession of all data collected through the SpeedLine Pay App which will be stored on Devices and/or Customer's servers where the SpeedLine point-of-sale solution is implemented. Customer is responsible for maintaining its own back-ups of this data and SpeedLine assumes no responsibility for back-ups.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, when using the SpeedLine Pay App, franchisees acknowledge that electronic communications will be transmitted over the internet and other networks not owned or operated by SpeedLine. Beggars Pizza franchisees agree that SpeedLine is not responsible for any electronic communications that are delayed, lost, altered, intercepted, or stored without authorization during data transmission across networks not owned by SpeedLine, including the Internet. This means that Beggars Pizza franchisees bear the risk of communication issues that arise from third-party networks.
This lack of responsibility extends to any data whatsoever transmitted across these external networks. The franchisee is responsible for maintaining their own data backups, as SpeedLine assumes no responsibility for these backups. This places the onus on the Beggars Pizza franchisee to ensure data security and integrity, especially concerning customer and transaction data processed through the SpeedLine Pay App.
This is a fairly standard practice in the franchise industry, where software providers often limit their liability regarding third-party services and infrastructure. Beggars Pizza franchisees should ensure they have robust security measures and backup systems in place to mitigate these risks. Understanding this allocation of responsibility is crucial for managing operational risks associated with electronic transactions.