What fees are Beggars Pizza customers subject to if they terminate the agreement early?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
ange from time to time by SpeedLine giving written notice of the change to the Customer, to become effective at the beginning of the next payment period (i.e., annual, other set period, or monthly), or (a) in the case of Per Incident Support, immediately, (b) in the case of support service plans paid for as part of a subscription Software license, as provided in the SpeedLine Software License Agreement and/or SpeedDine Online Ordering System Subscription Agreement.
Cancellation: The Customer may cancel the support services at any time, effective at the completion of a payment period set forth in the Quote (i.e., annual or other set period, or monthly) and, in the case of monthly support products and services, on at least one month's advance written notice to SpeedLine. All support services fees are non-refundable, except as provided in the following sentence in the case of cancellation by SpeedLine. SpeedLine reserves the right to cancel the Support Services Agreement at any time on not less than 12 months' notice to the Customer, in which case SpeedLine will refund any prepaid fees pro rated on account of the period after cancellation. In the event of cancellation by the Customer, except as expressly provided otherwise in any agreement between SpeedLine and the Customer (a) the Customer will not be refunded any support services fees paid (including any annual or other set period fees), (b) the Customer will remain liable for all fees owing to the date of cancellation, and (c) the Customer will be subject to an early termination (acceleration) fee by way of liquidated damages and not as a penalty for lost support services fees revenue to SpeedLine as follows: (i) for support products and services paid for monthly (other than as part of a subscription Software license) cancelled before the end of the initial 12 months' term, the lesser of $600 or the remaining charges for the initial 12 months' term; and (ii) for support products and services paid for as part of a subscription Software license, the subscription fees owing for the remainder of the then current initial term (36 or 12 months, as the case may be) or 12 months' renewal term, as applicable. The termination fee will be processed on the day that the Customer notifies SpeedLine of the Customer's cancellation. To cancel the LiveMaps Microsoft Bing Mapping Data Service (if applicable), the Customer must also give SpeedLine access to the Customer's POS system to deac
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to the 2025 Beggars Pizza FDD, customers may face early termination fees under specific circumstances related to support services provided by SpeedLine. If a customer cancels support services before the end of the initial 12-month term for monthly paid services (excluding those part of a subscription software license), they will be subject to an early termination fee. This fee is the lesser of $600 or the remaining charges for the initial 12-month term.
For support products and services paid as part of a subscription Software license, if the customer cancels, they will owe the subscription fees for the remainder of the then-current initial term (either 36 or 12 months) or the 12-month renewal term, as applicable. The termination fee will be processed on the day the customer notifies SpeedLine of their cancellation. To cancel the LiveMaps Microsoft Bing Mapping Data Service, the customer must also give SpeedLine access to their POS system to deactivate the service before the requested cancellation date.
It is important to note that cancellation of all support services constitutes a termination of the Support Services Agreement. Customers must maintain an active Support Services Agreement to ensure access to all Software updates and avoid reinstatement fees. These fees are charged by SpeedLine at their then-current reinstatement prices. All support services fees are non-refundable, with an exception if SpeedLine cancels the Support Services Agreement with less than 12 months' notice, in which case they will refund any prepaid fees pro-rated for the period after cancellation.