What is the duration of the limited warranty for the SpeedLine Software used by Beggars Pizza franchisees?
Beggars_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
LIMITED WARRANTY:
SpeedLine warrants the Software to perform substantially as described in the Software Documentation for a period of ninety (90) days from the date of implementation. SpeedLine, at its sole discretion, will either replace or correct, without charge, the Software if it does not perform substantially as described in the Documentation during such period. If SpeedLine is unable to correct the Software
Agreement Last Updated: January 30, 2024
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within a reasonable time, SpeedLine at its sole discretion will refund the License fees paid for the Software without interest upon return of the Software to SpeedLine and termination of this Agreement. THIS IS SPEEDLINE'S ENTIRE LIABILITY AND THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY IN LIEU OF ALL OTHERS. SpeedLine does not guarantee or warrant that the Software will meet all of the Customer's requirements or that the Software will run uninterrupted or error free. The warranty does not cover any Software that has been modified or changed in anyway, unless done so by SpeedLine. The warranty does not cover any Software that has been abused or damaged. SpeedLine is not responsible for problems with the interaction, interfacing or incompatibility of the Software with other third party software. SpeedLine is not responsible for other third party software or any components thereof where the Software is to be incorporated into or used with them.
Source: Item 23 — RECEIPT (FDD pages 39–192)
What This Means (2025 FDD)
According to Beggars Pizza's 2025 Franchise Disclosure Document, SpeedLine warrants that its software will perform substantially as described in the software documentation for 90 days from the date of implementation. If the software does not perform as described during this period, SpeedLine will either replace or correct the software without charge.
However, if SpeedLine cannot correct the software within a reasonable time, it will refund the license fees paid for the software without interest, provided the franchisee returns the software and terminates the agreement. This remedy is the franchisee's sole recourse. The warranty does not guarantee that the software will meet all of the franchisee's requirements or that it will run uninterrupted or error-free.
The warranty also does not cover any software that has been modified or changed unless done so by SpeedLine, or any software that has been abused or damaged. SpeedLine is not responsible for problems with the interaction, interfacing, or incompatibility of the software with other third-party software, or for issues with third-party software where SpeedLine's software is incorporated or used with them. This limited warranty and the associated disclaimers are important for prospective Beggars Pizza franchisees to understand, as they define the scope and limitations of SpeedLine's responsibility for the software's performance.