What is the Technology System that a Beem Light Sauna franchisee must obtain, maintain, and use?
Beem_Light_Sauna Franchise · 2025 FDDAnswer from 2025 FDD Document
vertising council is advisory and does not have any decision-making authority. We set policies related to the council and have the right to modify or dissolve the advertising council.
Computer System
You must obtain, maintain, and use the Technology System that we specify periodically in the Manuals to (i) enter and track purchase orders and receipts, attendance, and customer information, (ii) update inventory, (iii) enter and manage your customer's contact information, (iv) generate sales reports and analysis relating to the Studio, and (v) provide other services relating to the operation of the Studio. If we require you to use any proprietary software or to purchase any software from a designated vendor, you must execute and pay any fees associated with any software license agreements or any related software maintenance agreements that we or the licensor of the software require. You must replace, upgrade, or update at your expense the Technology System as we may require periodically without limitation. We will establish reasonable deadlines for implementation of any changes to our Technology System requirements. There are no contractual limitations on our right to require changes to the Technology System.
Your Technology System will be dedicated for business uses relating to the operation of the Studio. You will (i) use the Technology System under the terms of our policies and operational procedures; (ii) transmit financial and operating data to us as required by the Manuals; (iii) do all things necessary to give us unrestricted access to the Technology System at all times (including users IDs and passwords, if necessary) so that we may independently download and transfer data via a connection that we specify; (iv) maintain the Technology System in good working order at your own expense; (v) ensure that your employees are adequately trained in the use of the Technology System and our related policies and procedures; and (vi) refrain from loading, and from permitting others to load, any unauthorized programs or games on any hardware included in the Technology System. You also must comply with all laws and payment card provider standards relating to the security of the Technology System, including the Payment Card Industry Data Security Standards. You are responsible for any and all consequences that may arise if the Technology System is not properly operated, maintained and upgraded or if the Technology System (or any of its components) fails to operate on a continuous basis or as we or you expect.
The Technology System typically includes one server, one computer, one tablet, one printer, equipment required to connect to our technology platform, one credit card scanner, related equipment, and the required point-of-sale system. Components of the Technology System must be connected to the Internet via a high-speed Internet connection. The Technology System will use third-party software from our approved vendors.
We estimate that the Technology System will cost between $5,500 and $7,500, which includes the cost of the hardware, software licenses, related equipment, and network connections, including related installation costs. Currently, all components of the Technology System must be purchased from our approved vendors.
On an ongoing basis, you must pay us the Technology Fee for certain technology-related services, which is currently $550 per month ($450 per month during the three-month period prior to your opening date). In addition, you must pay MindBody, our approved POS system vendor, a license fee that is currently $599 per month.
We currently do not require you to enter into, or expect that you will need to enter into, any maintenance, updating, upgrading, or support contracts related to the Technology System. We, our affiliates, and third-party vendors are not obligated to provide you with any ongoing maintenance, repairs, upgrades, or updates. Vendors may be able to offer optional maintenance,
updating, upgrading, or support contracts to you, which we estimate may cost approximately $2,500 per year.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–47)
What This Means (2025 FDD)
According to Beem Light Sauna's 2025 Franchise Disclosure Document, franchisees are required to obtain, maintain, and use a specific Technology System as outlined in the manuals. This system is essential for various operational aspects, including tracking purchase orders, receipts, attendance, customer information, updating inventory, managing customer contacts, generating sales reports, and providing services related to the studio's operation. Franchisees may be required to use proprietary software or purchase software from designated vendors, which involves executing and paying fees associated with software license agreements or related maintenance agreements. The Technology System must be replaced, upgraded, or updated as required by Beem Light Sauna, and franchisees are responsible for the associated expenses. There are no contractual limitations on Beem Light Sauna's right to require changes to the Technology System. The Technology System must be dedicated to business uses related to the studio's operation, and franchisees must use it according to Beem Light Sauna's policies and procedures.
The Technology System typically includes a server, computer, tablet, printer, equipment to connect to Beem Light Sauna's technology platform, and a credit card scanner, along with a point-of-sale system. All components must be connected to the Internet via a high-speed connection and utilize third-party software from approved vendors. The estimated cost for the Technology System ranges from $5,500 to $7,500, covering hardware, software licenses, related equipment, and network connections, including installation costs. Franchisees are obligated to pay a Technology Fee for technology-related services, currently $550 per month (reduced to $450 per month during the three months before opening). Additionally, a license fee to MindBody, the approved POS system vendor, is currently $599 per month.
Franchisees must provide Beem Light Sauna with unrestricted electronic access to the Technology System, including user IDs and passwords, for obtaining studio-related information. This access allows Beem Light Sauna to download and transfer data in real-time. Franchisees are responsible for ensuring their employees are adequately trained in using the Technology System and must prevent the loading of unauthorized programs or games on any hardware within the system. Compliance with all laws and payment card provider standards, including the Payment Card Industry Data Security Standards, is mandatory. Franchisees bear the responsibility for any consequences arising from improper operation, maintenance, or upgrades of the Technology System, or if any component fails to operate as expected.