What standards must a Beem Light Sauna franchisee comply with regarding the security of the Technology System?
Beem_Light_Sauna Franchise · 2025 FDDAnswer from 2025 FDD Document
to protect the Proprietary Information from unauthorized use or disclosure and will implement any systems, procedures, or training programs that we require. At our request, you will require anyone who may have access to the Proprietary Information to execute non-disclosure agreements in a form satisfactory to us that identifies us as a third-party beneficiary of such covenants with the independent right to enforce the agreement.
10.3 Customer Information.
(a) Protection of Customer Information. You must comply with our System Standards, other directions from us, and all Applicable Laws regarding the organizational, physical, administrative and technical measures and security procedures to safeguard the confidentiality and security of Customer Information on your Technology System or otherwise in your possession or control and, in any event, employ reasonable means to safeguard the confidentiality and security of Customer Information. "Customer Information" means names, contact information, financial information and other personal information of or relating to the Studio's customers and prospective customers. If there is a suspected or actual breach of security or unauthorized access involving your Customer Information, you must notify us immediately after becoming aware of such actual or suspected occurrence and specify the extent to which Customer Information was compromised or disclosed. You are responsible for any financial
losses you incur or remedial actions that you must take as a result of a breach of security or unauthorized access to Customer Information in your control or possession.
- (b) Ownership of Customer Information. You agree that all Customer Information that you collect in connection with your Studio is deemed to be owned by us, and must be furnished to us at any time that we request it.
Source: Item 23 — RECEIPT (FDD pages 71–230)
What This Means (2025 FDD)
According to Beem Light Sauna's 2025 Franchise Disclosure Document, franchisees must adhere to specific standards to protect customer information within their Technology System. Franchisees are required to comply with Beem Light Sauna's System Standards, any directions given by the franchisor, and all Applicable Laws concerning organizational, physical, administrative, and technical measures, along with security procedures. These measures are designed to safeguard the confidentiality and security of Customer Information on the Technology System or within the franchisee's possession or control. Franchisees must employ reasonable means to ensure this protection. Customer Information includes names, contact information, financial details, and other personal information related to the Studio's customers and prospective customers.
In the event of a suspected or actual security breach or unauthorized access involving Customer Information, the franchisee is obligated to notify Beem Light Sauna immediately, specifying the extent to which the information was compromised or disclosed. The franchisee is responsible for any financial losses incurred or remedial actions required as a result of such a breach or unauthorized access to Customer Information under their control or possession.
Furthermore, Beem Light Sauna franchisees must comply with all laws and payment card provider standards related to the security of the Technology System, including the Payment Card Industry Data Security Standards. Franchisees bear responsibility for any consequences arising from the improper operation, maintenance, or upgrading of the system, or if the Technology System fails to operate continuously or as expected. This includes ensuring the Technology System is dedicated for business uses related to the Studio's operation and used according to Beem Light Sauna's policies and operational procedures.