What are the required uses of the Technology System for a Beem Light Sauna franchise?
Beem_Light_Sauna Franchise · 2025 FDDAnswer from 2025 FDD Document
o advise us on various issues and strategies. The Franchisee Advisory Council will have an advisory role but no operational or decision-making power. We may change the structure and process of the Franchisee Advisory Council or dissolve the Franchisee Advisory Council at any time. If we establish a Franchisee Advisory Council, you must participate in all council-related activities and meetings and must pay any dues related to the administration of the Franchisee Advisory Council.
6.11 Technology System**.**
(a) Acquisition and Updates. You must obtain, maintain, and use the hardware, software, other equipment, and network connections that we specify periodically in the Manuals necessary to operate our point-of-sale system, the customer relationship management system, the online reservation system, and other technology systems that we designate (collectively, the "Technology System"). You must use the Technology System to (i) enter and
track purchase orders and receipts, attendance, and customer information, (ii) update inventory, (iii) enter and manage your customers' contact information, (iv) generate sales reports and analysis relating to the Studio, and (iv) provide other services relating to the operation of the Studio. If we require you to use any proprietary software or to purchase any software from a designated vendor, you must execute and pay any fees associated with any software license agreements or any related software maintenance agreements that we or the licensor of the software require. You must replace, upgrade, or update at your expense the Technology System as we may require periodically without limitation. We will establish reasonable deadlines for implementation of any changes to our Technology System requirements.
- (b) Use of the Technology System. You agree: (i) that your Technology System will be dedicated for business uses relating to the operation of the Studio; (ii) to use the Technology System in accordance with our policies and operational procedures; (iii) to transmit financial and operating data to us as required by the Manuals; (iv) to do all things necessary to give us unrestricted access to the Technology System at all times (including users IDs and passwords, if necessary) so that we may independently download and transfer data via a connection that we specify; (v) to maintain the Technology System in good working order at your own expense; (vi) to ensure that your employees are adequately trained in the use of the Technology System and our related policies and procedures;
Source: Item 23 — RECEIPT (FDD pages 71–230)
What This Means (2025 FDD)
According to the 2025 Beem Light Sauna Franchise Disclosure Document, franchisees must acquire, maintain, and use specific hardware, software, network connections, and other equipment detailed in the manuals to operate the Technology System. This system includes the point-of-sale system, customer relationship management system, and online reservation system. Franchisees are also obligated to use any proprietary software or purchase software from designated vendors, which may involve executing and paying fees for software license or maintenance agreements. The Technology System must be updated or upgraded at the franchisee's expense as required by Beem Light Sauna, with reasonable deadlines set for implementation.
The required uses of the Technology System include entering and tracking purchase orders and receipts, monitoring attendance, managing customer information, and updating inventory. It is also used to enter and manage customer contact information, generate sales reports and analysis for the Studio, and provide other services related to the Studio's operation. Franchisees must ensure the Technology System is dedicated to business operations, used according to Beem Light Sauna's policies, and maintained in good working order at the franchisee's expense.
Furthermore, franchisees must transmit financial and operating data to Beem Light Sauna as specified in the manuals and provide unrestricted access to the Technology System at all times, including user IDs and passwords if necessary, to allow for independent data downloading and transfer. Franchisees are responsible for adequately training their employees in the use of the Technology System and related procedures. Unauthorized programs or games are prohibited on the Technology System hardware. Compliance with all laws and payment card provider standards, including the Payment Card Industry Data Security Standards, is mandatory to ensure the security of the Technology System.