Does the Beehive Homes 'System' include training programs?

• 2.16. "System" means the elements, including know-how, that Franchisor designates to distinguish operating under the Names and Marks that provide to the public a similar, distinctive, high-quality service. The System currently includes: the Names and Marks, the Trade Name, and the Standards; advertising, publicity and other marketing programs and materials; training programs and materials; and programs for Franchisor's inspection of the Home and consultation with the Franchisee.

• 7.4. Training. Franchisor will provide training, prior to opening of the Home for business, in the various practices, policies and procedures for operation of the Home. Franchisee, and if there is more than one Franchisee at least one of the Franchisees, and the resident manager are required to complete a training program of up to three (3) days duration at a location(s) designated by Franchisor, which may include the corporate office and/or an operating Franchise. The Franchisee

shall be responsible for travel, lodging and meals for itself and its resident manager, if applicable. In addition to the foregoing, additional representatives of the Franchisee may attend the training program at the sole expense of the Franchisee and with the prior consent of Franchisor. If Franchisee or its resident manager does not complete the required training program to the satisfaction of Franchisor, then Franchisor may terminate this Agreement in accordance with the provisions hereof, or in lieu thereof, Franchisor may elect to provide such additional personnel as Franchisor in its sole discretion deems necessary, to train Franchisee's staff at the site of the Home and enable Franchisee to open the Home. Franchisee will pay all costs of such additional personnel, including, without limitation, salaries, lodging, meals and round trip transportation. Such additional personnel will remain at the Home at Franchisee's expense until Franchisor determines that Franchisee and its staff are capable of operating the Home.

BEE HIVE HOMES, INC. Owner/Operator Training Outline

Business Planning Guide

• 1. Business Location
• 1. Financing Process
• 1. Legal Structure
• 1. Licensing and Permits
• 1. Insurance
• 1. Business Name
• 1. Business Plan
• 1. Marketing
• 1. Accounting
• 1. Recording Expenditures
• 1. Computer or Hard Copy
• 1. Reports
• 1. Staffing

Training Visit One

Checklist for Home Development Outline- Training Visit One Text- Training Visit One

• 1. Outline Training Plan
• 1. Manuals
• 1. Mission Statement
• 1. Decorating / Furnishing/Household Inventory List
• 1. Staffing / Job Description Options
• 1. Marketing
• 1. Licensing / State Surveys
• 1. Home/Community Based Services or Medicaid Waiver Program
• 1. Important Forms
  • a. Image Consent/Instructions
  • b. Social Media
  • c. Transportation Guidelines/Waiver
  • d. HIPAA
  • e. Discrimination
  • f. Negotiated Risk
  • g. Arbitration
  • h. Respite / Day Care
  • i. Medication Liability Waiver
  • j. Physician Order / Life Sustaining
  • k. Wandering / Elopement
• 1. Agreements / Contracts
  • a. Confidentiality Agreement

• b. Contractor Service Agreement

• c. Employee "At Will" Agreement

• d. Illegal Acts Agreement

• e. Employee / Employer Agreement

• f. Hairdresser Service Agreement

• g. Independent Nurse Contract

• h. Non-Competition Agreement

• i. Non-Competition / Non-Solicitation Agreement

• j. Nurse Contract Service Agreement

• k. Volunteer Application / Policy

• 1. Training Evaluation

Training Visit Two

Outline- Training Visit Two

• 1. Office Set-up (1-3 are on-site)
• 1. Resident Admissions
• 1. Employee Training
• 1. Charting
• 1. Aging, Illness, and Behavior
  • Part 1- The Aging Process
  • Part 2- Recognizing Illness in the Elderly
  • Part 3- Managing Difficult Behavior
• 1. Providing Personal Care
• 1. Medications
• 1. Resident Nutrition (online)

Source: Item 23 — RECEIPTS (FDD pages 34–123)