Who is responsible for the cost of hardware and/or software upgrades for a Beauty Bungalows franchise?

According to Beauty Bungalows' 2025 Franchise Disclosure Document, the franchisee is responsible for the costs of any hardware or software upgrades. Beauty Bungalows does not have any obligation to provide ongoing maintenance, repair, upgrades, or updates to any computer system or software used in the operation of the franchise.

This means that franchisees must budget not only for the initial purchase of computer hardware and software, estimated between $500 and $1,000, but also for any future upgrades or maintenance required to keep their systems running and compliant with Beauty Bungalows' standards. The franchisee is responsible for maintaining real-time internet access to the information contained in their computer system and software for Beauty Bungalows, but Beauty Bungalows is restricted to information only about the franchise.

This is a fairly standard arrangement in franchising, where franchisees typically bear the costs of technology maintenance and upgrades. However, it's crucial for prospective Beauty Bungalows franchisees to factor these ongoing expenses into their financial projections and to inquire about the typical lifespan and upgrade cycles for the required hardware and software to better estimate these costs.