Does Beard Papas require franchisees to obtain a computer system with specific hardware, software, and peripheral devices?

According to Beard Papas's 2025 Franchise Disclosure Document, franchisees are required to obtain a computer system that includes specific hardware, software, and peripheral devices such as printers. Beard Papas requires franchisees to meet their standards for back office and point of sale systems, security systems, printers, back-up systems, and high-speed internet access. Franchisees must also purchase, license, and utilize a Clover point of sale system with one configured hardware terminal.

This requirement ensures that all Beard Papas locations operate with a standardized technology infrastructure, which helps maintain consistency and efficiency across the franchise system. By mandating specific systems, Beard Papas can ensure that all locations are compatible with required software and systems for credit card processing, online ordering, customer rewards, and gift card programs. Currently, Clover is the designated vendor for these systems.

The franchisee will likely incur costs related to purchasing and maintaining the required computer system, hardware, software, and internet access. Additionally, franchisees will be obligated to pay usage fees based on a percentage of their processed Gross Sales when accessing and utilizing online ordering, customer rewards, and gift card systems. These costs should be factored into the franchisee's initial investment and ongoing operating expenses.

It is important for prospective franchisees to understand the specific requirements for the computer system and related technology, including the approved vendors and any associated costs. Franchisees should inquire about the initial investment, ongoing maintenance expenses, and any potential upgrades or replacements that may be necessary over the term of the franchise agreement. Understanding these technology requirements is crucial for budgeting and ensuring smooth operations.