Under what circumstances might Bb.Q Chicken require Remedial Training for me or my personnel?

According to Bb.Q Chicken's 2025 Franchise Disclosure Document, Remedial Training may be required if Bb.Q Chicken deems it appropriate based on the results of an inspection or quality assurance audit. In such cases, the franchisee and their personnel must attend the training at their own expense. This training may take place at Bb.Q Chicken's headquarters or at an affiliate-owned or franchised outlet. Bb.Q Chicken also reserves the right to designate an alternate location for any component of the Remedial Training.

This means that if a Bb.Q Chicken franchise location fails to meet the brand's standards during inspections or audits, the franchisee will be obligated to undergo additional training. This could be triggered by issues related to food quality, cleanliness, service standards, or operational procedures. The franchisee is responsible for covering all costs associated with this training, including travel, lodging, meals, and wages for themselves and their staff.

The requirement for remedial training is a fairly standard practice in franchising. It allows the franchisor to address deficiencies in a particular franchise location and ensure brand consistency across the system. However, the financial burden on the franchisee to cover all expenses can be significant, especially if multiple employees need to be trained or if the training location is far from the franchise.

Prospective Bb.Q Chicken franchisees should consider the potential costs of remedial training when evaluating the franchise opportunity. It would be prudent to inquire about the frequency and nature of inspections and audits, the types of issues that could trigger remedial training, and the estimated costs associated with such training. Understanding these factors can help franchisees budget for potential expenses and proactively address any operational issues to avoid the need for remedial training.