Are Bb.Q Chicken training programs and seminars mandatory for my General Manager?

eds and/or experience of those persons being trained.

We may choose to hold an annual meeting of our franchisees to provide additional training, introduce new products or changes to the System, or for other reasons. We may designate that attendance at an annual meeting is mandatory for you, your Operating Principal, your General Manager and/or other personnel. We do not anticipate charging a fee to attend the meeting, but you will pay for all of the expenses incurred by your attendees at the meeting, including travel, lodging, meals and wages. We will designate the location of any franchisee meeting, such as a resort hotel, but we will not designate an unreasonably expensive site. We anticipate that attendance at a franchisee meeting will not last longer than three days in any calendar year.

We may also choose to hold refresher training courses, and we may designate that attendance at refresher training is mandatory for you, your Operating Principal, General Manager and/or other personnel. We do not anticipate charging a fee for refresher training, but you will pay for all of the expenses incurred by your trainees, including travel, lodging, meals and wages. We anticipate that any refresher or additional training will not last longer than five days in any calendar year.

In addition to our initial training program, you, your managers and any other personnel we designate must be ServSafe / TIPS certified or other similar certifications. The cost of these certifications is not included in the initial franchise fee and we do not provide certification. You may need to receive periodic additional training and/or certification.

Confidential Operations Manual: The Table of Contents for our Manual is attached to this Disclosure Document as Exhibit E. Our Manual contains approximately 240 pages.

Computer and Point-of-Sale Systems: You must purchase or lease and use certain point-of-sale systems, computer hardware and software that meet our specifications and that are capable of electronically interfacing with our computer system. The computer system will provide sales tracking information, inventory management, business reports, labor and scheduling management, order processing and credit card processing.

You must purchase and use only the POS System we have approved. Currently, we require use of the Toast POS System. You will pay a monthly fee of $500 for continued use of the POS system software.

We are the approved supplier for the POS System hardware. You will pay us for the hardware for your POS System, which we will purchase from Toast on your behalf. You must purchase the hardware for at least one terminal for use at your Franchised Business. We expect the point-of-sale system hardware for one terminal will cost approximately $4,000.

You must purchase a maintenance contract for your point-of-sale system, which we anticipate will cost approximately $500 annually (this amount is included in the POS System expenditure disclosed in the Item 7 Table). You must obtain any upgrades and/or updates to the software used with the point-of-sale system, at your expense. In addition, we may require you to update and/or upgrade all or a portion of your point-of-sale system during the term of your Franchise Agreement, at your expense. The Franchise Agreement does not limit our ability to require you to update and/or upgrade your point-of-sale system or the cost of any update and/or upgrade.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 33–41)